Privacy policy

Last updated: 10 July 2026

Who We Are

Luxe 34 Home is the data controller of your personal information.

Trading address: 20 Wesley Buildings, Nantyglo, NP23 4PU Email: luxe34.shop@gmail.com

We follow the UK GDPR and Data Protection Act 2018.

What Information We Collect

We only collect what we need to send your order:

Full name, delivery address, and contact details (email and phone number) used only to confirm delivery or resolve issues.

We do not collect unnecessary data and we never send marketing emails unless you explicitly ask us to.

How We Use Your Information

We use your information only for the following purposes:

To process, pack and dispatch your order. To contact you if there is a problem with your delivery. To keep basic order records for tax and accounting purposes, retained for 7 years as required by UK law.

We never use your details for unsolicited marketing and we never sell your personal data to anyone.

Who We Share It With

We only share information with parties that need it to fulfil your order:

Shopify, our store platform. Payment providers such as Stripe and PayPal. We never see or store your full card details. Delivery partners, who receive only the name and address needed to ship your order.

International Data Transfers

We may transfer, store and process your personal information outside the country you live in. Where we transfer your personal information outside the European Economic Area or the United Kingdom, we rely on recognised transfer mechanisms such as the European Commission's Standard Contractual Clauses, or equivalent contracts issued by the relevant UK authority, unless the destination country has been determined to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal or regulatory reasons. We will post the revised policy on this website, update the Last updated date, and provide notice as required by applicable law.

Your Rights and Contact

You have the right to request a copy of any data we hold about you, correct any inaccurate details, or ask us to delete your data once legal record-keeping requirements have been met.

If you have any questions, please email us at luxe34.shop@gmail.com or write to us at the address above.